Write to the people who asked to hear from you. The AI assistant answers the replies.
Send a campaign by SMS or email to customers who agreed to receive messages. When they reply, the assistant carries on the conversation and books the ones who are ready.
Campaigns are on the Business plan. SMS campaigns are also in the 14-day trial.
What it does
Customers you already have
Bring your own list of people who agreed to hear from you. Send4 doesn’t find, buy or research contacts.
By SMS or by email
A campaign goes out from your Twilio or Vonage number, or by email from a sending domain we set up with you. A new sending domain starts at 30 new people a day, and we raise that as it builds a good record.
The AI answers the replies
Replies get an answer while the campaign’s flow is running. A reply after the flow has ended is saved for your team, but not answered.
Reminders, if you want them
Follow-ups to people who haven’t replied are off unless you turn them on, and you choose whether they wait for business hours.
Results for each campaign
Watch replies come in live, and get a report on who replied, booked and opted out.
In the app
A report for every campaign
Who was contacted, who replied, who booked and who opted out, step by step through the flow. Download it as a spreadsheet or save it as a PDF.
Three steps to go live
Before you start
Which plan is this on?
Business. SMS campaigns are also included in the 14-day trial.
Can I write to a list I bought?
No. Campaigns are for people who agreed to hear from you.
What happens to replies after the campaign?
Replies after the flow has ended are saved for your team in Conversations. The assistant won’t answer them.
Which channels does it work on?
SMS, through your own Twilio or Vonage account, with carrier fees billed to that account. And two-way email on the Business plan: customers write to your Send4 address, or to your own mailbox forwarded to it.
Related
All solutions Every lead gets an answer.
You get the booking.
14-day trial on your own Twilio or Vonage number.