# Send4

> Send4 is an AI assistant that answers your inbound leads: by SMS through your own Twilio or Vonage account (usually in about a minute), and on the Business plan by email too (replies follow in 5–20 minutes; email is not part of the trial). It asks your qualifying questions, books a call in the Send4 calendar, and hands the conversation to your team. Send4 is not a CRM.

Send4 is open for self-serve signup: the account picks Starter or Business at signup and starts on a 14-day trial of that plan. A card is added at signup to start the trial, nothing is charged for 14 days, and on day 15 the chosen plan is charged on the billing cycle chosen, unless the account switches plan or cancels before then. Plans (billed in euro by card; no VAT is added, as we are not VAT registered; annual billing saves 30%): Starter €59/month or €492/year, Business €149/month or €1,248/year, Enterprise custom. Full details at https://send4.ai/pricing/. For questions, email support@send4.ai. The product app lives at https://app.send4.ai.

Key facts:
- Channels: SMS, and email on the Business plan (not part of the 14-day trial). On both, the AI assistant replies, asks your qualifying questions, and hands the conversation to your team.
- Integrations: the Send4 WordPress plugin (Contact Form 7, WPForms, Gravity Forms, Elementor Pro; free at https://wordpress.org/plugins/send4/), inbound webhooks, Twilio, Vonage; on Business, Hanna CRM and outbound webhooks. On paid plans (not the trial), people can also connect their own Claude, ChatGPT or Grok to ask about their workspace.
- Billing: card subscriptions, self-serve cancellation from the in-app billing portal; see https://send4.ai/refunds-and-cancellation/.
- Contact: support@send4.ai
- Company: Send4.ai (Nord it, UAB)

## Pages

- [Home](https://send4.ai/): Product overview and how Send4 answers and qualifies inbound leads.
- [Pricing](https://send4.ai/pricing/): Plans and prices, billing cycles, the 14-day trial, and billing FAQ.
- [Integrations](https://send4.ai/integrations/): The tools Send4 connects to.
- [WordPress forms](https://send4.ai/integrations/wordpress/): The Send4 WordPress plugin: each Contact Form 7, WPForms, Gravity Forms or Elementor Pro submission starts a flow that texts the lead and, on the Business plan, can email them too.
- [Follow up website leads](https://send4.ai/solutions/website-leads/): Answer new form leads by text or email, ask your questions and book the call.
- [Book sales meetings](https://send4.ai/solutions/book-sales-meetings/): Qualify each inquiry by text or email, give it to the next salesperson and book the call.
- [Answer customers 24/7](https://send4.ai/solutions/answer-customers-24-7/): Customer texts and emails answered day and night, the tricky ones handed to your team.
- [Re-engage your list](https://send4.ai/solutions/sms-campaigns/): Text or email people who agreed to hear from you; the AI answers the replies.
- [Small businesses](https://send4.ai/solutions/small-business/): Leads answered and booked while you are busy doing the work.
- [Why Send4](https://send4.ai/why-send4/): One job done well: answering and booking the leads you already get.
- [Help centre](https://send4.ai/support/): Step-by-step guides for setting up and running Send4.
- [Build your first flow](https://send4.ai/support/build-your-first-flow/): Create a flow in Send4, add and connect its cards, choose how it starts, then test it and switch it on.
- [Test a flow before it goes live](https://send4.ai/support/test-a-flow/): Play the customer in the Test flow drawer, see which card did what, and learn which cards still act for real during a test.
- [What each flow card does](https://send4.ai/support/flow-cards/): What the cards in the flow builder do and where to use them, so you can pick the right one for each step of a flow.
- [Collect fields](https://send4.ai/support/collect-fields/): Use the Collect fields card to have the AI assistant ask a customer for details one at a time and save each answer for later cards.
- [Schedule appointment](https://send4.ai/support/schedule-appointment/): Use the Schedule appointment card to have the AI assistant offer an available time, agree on it with the customer and book it on your Send4 Calendar.
- [Transfer to human](https://send4.ai/support/transfer-to-human/): Use the Transfer to human card to pause the AI assistant on a conversation and tell your team that a person needs to answer.
- [Take over from the AI assistant](https://send4.ai/support/take-over-from-the-ai-assistant/): Pause the AI in one conversation, reply to the customer yourself, then hand the conversation back to the AI with Resume AI.
- [Import leads from a file](https://send4.ai/support/import-leads-from-a-file/): Bring a customer list into Send4 from an Excel or CSV file, tag it, and check every row before anything is saved.
- [How offered times are held](https://send4.ai/support/how-offered-times-are-held/): When the AI offers a time, it holds it for that lead for two hours by default. Here is what that does, and what it doesn't guarantee.
- [Use your own Twilio or Vonage account](https://send4.ai/support/own-twilio-or-vonage/): Add your Twilio or Vonage keys and number to Send4, then point your provider's webhooks at Send4 so you can send and receive texts.
- [How STOP works](https://send4.ai/support/how-stop-works/): What happens when someone texts STOP to your Send4 number, what doesn't count as a STOP, and how to opt a person back in.
- [Create an SMS campaign](https://send4.ai/support/create-an-sms-campaign/): Start one of your flows for many people at a pace you set. Choose the flow, number, audience and time, then launch the campaign.
- [Run a campaign again](https://send4.ai/support/run-a-campaign-again/): Copy a finished SMS campaign's recipients and settings into a new one, for everyone, those it never reached, or those who didn't reply.
- [Connect WordPress](https://send4.ai/support/connect-wordpress/): Install the free Send4 plugin from WordPress.org, connect your WordPress site, and start a flow each time someone submits one of your forms.
- [Send webhooks from a flow](https://send4.ai/support/send-webhooks/): Send an event name and a JSON body from a flow to your CRM, Zapier, Make, n8n or your own endpoint with a Send webhook card.
- [Allow AI assistants](https://send4.ai/support/allow-ai-assistants/): Let people in your workspace connect their own Claude, ChatGPT or Grok, and decide what those assistants may read and change.
- [Connect Claude](https://send4.ai/support/connect-claude/): Connect Claude to your Send4 workspace, then ask it about your flows, campaigns and usage in your own words.
- [Connect ChatGPT](https://send4.ai/support/connect-chatgpt/): Connect ChatGPT to your Send4 workspace, then ask it about your flows, campaigns and usage in your own words.
- [Connect Grok](https://send4.ai/support/connect-grok/): Connect Grok to your Send4 workspace, then ask it about your flows, campaigns and usage in your own words.
- [What a connected assistant can do](https://send4.ai/support/ai-assistant-tools/): Every tool Claude, ChatGPT or Grok can use in your Send4 workspace, grouped by the permission that allows it.
- [Invite your team](https://send4.ai/support/invite-your-team/): Invite people to your Send4 workspace by email, see what each role can do, and turn off access when someone leaves.
- [Terms of Service](https://send4.ai/terms/): The agreement governing use of the Send4 platform.
- [Privacy Policy](https://send4.ai/privacy/): How Send4 collects, uses, and protects personal data.
- [Refunds & Cancellation](https://send4.ai/refunds-and-cancellation/): How subscriptions are billed, cancelled, refunded, and how payment disputes are handled.
- [Sub-processors](https://send4.ai/subprocessors/): Third-party providers Send4 uses to deliver the service.